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37 Grove Family Services Hub Hours
Monday 9 am - 12 pm, 1 pm - 5 pm
Tuesday 9 am - 12 pm
Wednesday 9 am - 12 pm, 1 pm - 5 pm
Thursday 9 am - 12 pm, 1 pm - 5 pm
Friday 9 am - 12 pm, 1 pm - 5 pm
Saturday CLOSED
Sunday CLOSED
Drop-In Services
Families can access drop-in services at our 37 Grove Family Services Hub during open hours. We offer the following:
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Groceries
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Diapers, wipes, and formula
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Toiletries and other hygiene supplies
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Mail pick up for families using Compass as a mailing address
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Referrals to programs and services inside and outside Compass
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Assessment for shelter and housing
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Other basic needs items are provided as available
Assistance After-Hours
If you need assistance after hours, please dial:
311 (general questions)
1-800-273-6222 (general questions)
1-877-384-3578 (if you are a woman experiencing domestic violence)
Frequently Asked Questions
Can Compass Family Services help me if I do not live in the San Francisco Bay Area?
Compass serves families experiencing homelessness or at risk of homelessness in San Francisco. If you’re not in San Francisco, please dial 211 to find services in your area or contact your local chapter of the United Way
Who do I call if my family is living on the street, in a car, or with friends, or if we do not have a place to sleep tonight?
Please come in person to the Central City Access Point located at 37 Grove Street during the hours listed above. A counselor will help you access the best resources to help your family find stability. You can also call (415)644-0504 and follow the instructions to leave a message or email info@compass-sf.org.
If you need assistance after hours, please dial:
311 or 1-800-273-6222 for general questions or
1-877-384-3578 if you are a woman experiencing domestic violence.
Who do I call if my family might get evicted because I am behind on my rent or because of a past-due utility bill?
Please call contact C-Rent through one of two ways:
1. You can call us at 415-644-0504 and leave a message with your name and contact information and a counselor will contact you to determine if you are eligible for rental assistance.
2. Click here to apply for rental assistance and choose Compass as your preferred provider. Please note that you must be a San Francisco resident and have custody of a minor child in order to qualify for assistance.
If you are an existing Compass client currently living outside of San Francisco, please contact your Compass staff member to secure a referral to C-Rent.
How can I get my family into your shelter?
Please come in person to the Central City Access Point located at 37 Grove Street during the hours listed above. The Central City Access Point is an entry point for the SF Dept. of Homelessness and Supportive Housing’s Coordinated Entry Program and Homelessness Response System. Families that qualify are placed into Compass Family Shelter through the Coordinated Entry Program when space is available.
Who do I call if I want to take a parenting class or just need support to deal with the everyday stress of raising a family?
Compass Family Resource Center offers CPS certified parenting classes, support groups and family activities and support for parents seeking high-quality, affordable childcare. For a full calendar of our groups and classes please visit our drop-in center located at 37 Grove Street during the hours listed above.
Overdose Prevention Resources
San Francisco continues to respond to a deadly overdose epidemic that has disproportionately impacted communities of color and the Tenderloin and SoMa communities we call home. Compass strongly supports overdose prevention programs grounded in a harm reduction approach, and we remain committed to the principles of Housing First in our homeless response and behavioral health systems.
We encourage our families and the people they care about to access life-saving harm reduction supplies as well as mental health and substance use services. Please visit SF.gov for more information about overdose prevention resources in our community.