top of page
Website Banners.png

Cada contribución conduce
a un cambio positivo y duradero.

Cada contribución conduce
a un cambio positivo y duradero.

San Francisco’s homeless and at-risk families have always faced incredible challenges: they struggle to make ends meet, to forge individual solutions to the collective problem of poverty, and to create better lives for their children than the ones they’re living today. The pandemic—and its impacts on schools, low-wage work, mental health, rental debt, and more—have posed incredible challenges to our families’ housing stability, economic self-sufficiency, health and well-being.


As we reflect on the year, we realize that we are emerging from the pandemic without really leaving the pandemic behind. We are not returning to normal so much as creating a new normal in collaboration with our entire Compass community.

Click on the button below to read our full Annual Report or scroll down to see highlights and data points on our impact. 

On average, Compass families lost over 40% of their income in the first months of the pandemic, losing jobs, wages, access to healthcare and other essential resources.

Causes of Homelessness

Causes of Family Homelessness FY21.png

How Compass Responded


467 families assessed for shelter/housing


154 families placed in emergency shelter or transitional housing


125 families placed into stable housing


122 families received financial assistance for eviction prevention


464 families received financial assistance other than rent relief

Of families assessed 12 months after exit from a Compass Housing program, 96% remained stably housed.
Website Banners with Filter (41).png



By December of 2020, Compass families collectively owed at least $550,000 in back rent. To address this urgent need and prevent more families from falling into homelessness, Compass reached out to our community of supporters to help families pay off their back rent debt as part of our annual Adopt-a-Family holiday project. 

The response to our call for help was incredible. With the generous support of individuals, families, community groups and corporate teams, over $400,000 was raised to immediately help families pay off their back rent debt and stay stably housed.

Read more >



To better support parents in finding sustainable work with livable wages, Compass launched a new workforce development initiative called Compass Workforce Development & Resources, or C-WORK, in January of 2021, within Compass Family Resource Center.


Dedicated workforce case managers help participants address and remove barriers to employment, identify employment pathways, connect with training providers and assist our client parents to ultimately secure quality employment. 


Read more >

Claudia is a single mother with two young children in San Francisco. She had a difficult time returning to the workforce due to a lack of available childcare. With support from Compass staff, Claudia attained affordable childcare for her children and is able to finally focus on learning new skills and pursuing sustainable work to better support her family. 


Read more >

Teresa Backman Food Bank Delivery.jpg



It takes at least a village to support families during this unprecedented time of need and we’ve seen our village rise to the occasion through an immeasurable amount of community support and generosity.

Last fiscal year, more than 600 volunteers contributed over 10,000 volunteer hours to support Compass’ mission to help homeless and at-risk families achieve lasting stability and well-being.

Read more >

“We are unemployed since March 2020 due to COVID-19 and we could not pay our rent for several months because the money we had was for essential expenses, mainly for the needs of my 2-year-old boy. Thanks to the generosity of people like you, I know that we will not lose our home and we will move forward. I have no words to describe how thankful we are!”


37 Grove


With generous community support, we achieved our Housing. Support. Hope. campaign goal and raised $30 million over three years to ensure that Compass Family Services will continue to be here for San Francisco's homeless and vulnerable families for as long as there is a need!


Campaign funds support three key initiatives:

  • The creation of a permanent home for Compass at 37 Grove Street

  • New and expanded programs, including emergency COVID response

  • Ongoing delivery of essential support services

Every contribution over the past three years counted toward our $30 million campaign goal and thousands of individuals and institutions are a part of this success. With the pressures of the pandemic still looming unpredictably and a long road to recovery ahead for our families, Compass’ comprehensive services are needed more than ever to help vulnerable families attain lasting housing stability, economic self-sufficiency and emotional well-being

Read more >

bottom of page