Compass Opens New Service Hub for Homeless Families in San Francisco


Over the past month we moved three of our direct service programs, Compass Connecting Point, Compass SF HOME and Compass Clinical Services, as well as our administrative offices, to our new home at 37 Grove Street, creating a permanent service hub for homeless and at-risk families in San Francisco.

For the past few years, skyrocketing commercial rents have been driving nonprofits that provide key services to the residents of San Francisco out of the City. This wasn’t an option for Compass Family Services, given our mission to serve San Francisco families, and that's why we took a huge leap in purchasing a building in the heart of the City, saying to families in need, we see you, we are not going anywhere, and we are investing in your future.

Located steps away from City Hall, the building has more than 18,000 square feet of usable space and will serve over 1,300 households each year with a staff of 55 housing counselors, case managers and mental health clinicians, as well as the administrative services and support needed to make their work happen. All program sites combined, Compass provides services to more than 5,000 parents and children, or just more than 1,700 families, each year.

The new Compass Family Services hub provides a welcoming and healing environment where vulnerable families who are experiencing the trauma of homelessness can access a myriad of interrelated and complementary housing and support services all under one roof, in a setting designed to provide hope for each family’s future, as well as for our community.

Compass worked with Equity Community Builders to secure New Markets Tax Credit financing (NMTC). Opportunity Fund provided $14.2 million in NMTC allocations, Chase provided the NMTC equity investment, and the Low Income Investment Fund loaned Compass $8.2 million for the deal.  Additionally, a $1 million grant was awarded to Compass Family Services from the Northern California Community Loan Fund through the Nonprofit Space Investment Fund, which is funded by the Office of Economic and Workforce Development.

"Securing a permanent home for Compass Family Services at 37 Grove is a great example of how public/private partnerships can work together to meet the needs of providing critical services to San Francisco's at risk and homeless families. We gratefully acknowledge the "let's make it happen" spirit of our partners via the New Markets Tax Credit program and this completes the first phase of our campaign. Our next step is to raise the funds needed to pay for 37 Grove and we are actively talking to existing and prospective donors and asking them to join our fundraising campaign. We still have a lot of work ahead of us, but I have a lot of confidence in the community spirit of San Francisco. Together we will make this happen." – Chris Wagner, Board Chair, Compass Family Services

join Us! Ribbon Cutting & Open House

A ribbon cutting and open house will take place on Thursday, September 20th from 5 to 7 pm at 37 Grove Street in San Francisco. Mayor London Breed is set to speak. The public is welcome to attend. RSVP to

Date/Time: Thursday, September 20th from 5 to 7 pm

Location: Compass Family Services – 37 Grove Street

Attending/Speaking at 5:15 pm:

Mayor London Breed

Jane Kim - San Francisco Board of Supervisors, District 6

Erica Kisch – Compass Executive Director

Jeff Kositsky – Director at San Francisco Department of Homelessness and Supportive Housing

Chris Wagner – Compass Board Chair 

Learn more about Compass Family Services by visiting:

Watch a short video featuring children currently living at Compass Clara House.

frontpageStacy Webb