Human Resources Generalist

Reports To

Director of People and Culture


$34.87 - $37.44/hour


Full time



Organizational Core Competencies

Accountable  I  Adaptable  I  Client-centered  I  Collaborative  I  Committed to Diversity, Equity, Inclusion, and Belonging  I  Resourceful 


Compass Family Services helps homeless families and families at imminent risk for homelessness to achieve housing stability, family well-being, and self-sufficiency. Our services include emergency shelter, transitional housing, rental subsidies, childcare, mental health counseling, employment search support, and others. We have served the San Francisco community for over 100 years. We have a staff of 135 and an annual budget of $17mm.


The Human Resources Generalist is responsible for essential administrative work related to hiring, onboarding, compensation and benefits, and ongoing staff support at Compass Family Services. They work closely with the Director of People and Culture to ensure that our Human Resources processes run smoothly and that we maintain compliance with all relevant policies and regulations.

Specific responsibilities include:
• Manage employee benefit programs, including enrolling new hires, collecting, and tracking all benefits paperwork, building and maintaining relationships with vendors, and conducting new-hire benefit orientations.
• Manage administrative elements of Compass’ HR processes, for example: tracking Worker’s Compensation requests, overseeing semi-annual “Safety Month” activities, tracking completion of performance evaluations, doing salary surveys, updating the employee manual, running DMV pull notices, and other related responsibilities.
• Serve as a welcoming and available resource for any Compass employee who has questions about their benefits, Compass’ HR policies, or related topics.
• In partnership with the Director of People and Culture, navigate HR-related challenges that arise in supporting Compass employees.
• Ensure compliance with Compass’ internal HR policies and with all relevant local, state, and federal regulations.
• Scrupulously maintain confidentiality in employee matters.


• At least 2 years of Human Resources and benefits administration experience.
• Strong understanding of employment law (local, state, and federal) and HR practices.
• Knowledge of and experience with varied HR databases and systems.
• Extremely thorough, accurate, organized, reliable, able to work independently and willing to ask necessary questions.
• Strong interpersonal skills, including tact, diplomacy, conflict resolution and respect for confidentiality.
• Demonstrated commitment to diversity, equity, inclusion and belonging work.

Compass Family Services offers a competitive wage and benefits package that includes employer-paid major medical, dental and vision coverage, long-term disability insurance, life insurance, an employer-contributed retirement plan, and generous paid vacation, sick, and holiday leave.

Location & Covid Considerations

The HR Generalist will primarily work at Compass’ main office at 37 Grove Street in San Francisco, less than one block from the Civic Center BART station. Limited remote work is possible in this role, but the HR Generalist should plan to spend most of their time in the office. Compass has a wide range of precautions to keep everyone healthy and safe on site, including mandated face coverings, increased cleaning schedules, enhanced air filtration systems, and daily Covid self-screenings. Compass also requires proof of Covid vaccination for all employees.

To Apply

Please send a detailed cover letter and resume to Resumes sent without cover letters will not be considered. No phone calls please. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.