Program Referrals

See below more information on how to refer your client families to other Compass programs. 

Learn more about Compass programs and the services we offer here.

Refer client families to an Access Point/Family Coordinated entry for shelter and housing resources.

How to Refer a Client Family to CCAP

  1. Send an email to Megan Geary or Joanna Garcia with the client's information.

  2. Families can also come to 37 Grove during normal business hours to check-in with CCAP staff.

Please don't send a client referral via Salesforce or via email to the entire CCAP team.

While we strive to serve as many families as we can with special consideration for families already working with Compass, it can take up to 4-5 days for us to get back to folks depending upon our caseload, so please also encourage families to access the other Family Access Points:


Mission Access Point 

2871 Mission Street   

(415) 972-1281


Bayview Access Point   

1641 La Salle Avenue   

(415) 430-6320

CCAP Staff Contacts

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Megan Geary

Program Director

415-644-0504 x2117

Joanna Garcia

Bilingual Assistant Program Director

415-644-0504 x2104

Refer client families to Compass Childcare Support Services to get help applying for subsidies and childcare, ie. Compass Children's Center

How to Refer a Client Family to CCSS

Refer a client to CCSS through Salesforce. 

  1. Start with the Client's contact record

  2. Click on the Referral/Screening/Intake button on the top right

  3. Select CCSS from the list of program names

  4. Fill out the referral section of the form and SUBMIT. 

Important reminder! Before you refer clients to CCSS, make sure the clients meet the minimum eligibility criteria:

  • Family Resides in SF

  • Child is not yet in kindergarten 

Early Learning San Francisco Application (ELSF) Video Tutorial -

OECE, Compass, Children’s Council, & Wu Yee have created tutorial videos for our online childcare system, Early Learning San Francisco. This is the application that we use to help families who live in San Francisco with children between the ages of 0-5 find childcare. Check out the tutorial videos here

CCSS Staff Contacts


Heather Pitre

Program Director

415-644-0504 x2317 


Marisol Zepeda

Bilingual Childcare Coordinator

415-644-0504 x2308

How to Refer a Client Family to CBHS
Therapy is available to any family enrolled in one of Compass's programs. Please make a referral for your client to Compass Behavioral Health Services through CoDa/Salesforce. (Find instructions here). If you have any questions about creating the referral or if you're wondering if you should make a referral, please consult with Susan, Claire or Erik.

Counselor of the Day

In-person and telephone crisis counseling is available to clients who need someone to talk to someone immediately (or as soon as possible). Please note that depending on the availability of a therapist or the language capacity of the client, it may take up to 24 hours to find a time to connect with your client.


There are 3 different ways for a client to request a Counselor of the Day crisis counseling session.

  1. Client can call (415) 644-0504 and leave a message saying that they would like to speak to a Counselor of the Day or a therapist.  

  2. Client can walk into CFRC and do an intake and request behavioral health support. We will have a therapist on site every day to support walk in requests.

  3. Staff member emails Susan with the subject line "COD needed". In the email, please provide client's full name, client phone number, and client's primary language. Do not email ALL CBHS.

If the client is experiencing severe psychiatric symptoms and needs help immediately, please inform your Program Director and email or call Susan at ext 2401.

CBHS Staff Contacts


Susan Reider, LMFT 

Clinical Director

415-644-0504 x2401

Claire Willhite, LMFT

Program Director,

415-644-0504 x2011

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Erik Jude, AMFT

Assistant Program Director,

415-644-0504 x2037


Compass SF HOME's Rental Assistance Project (RAP) provides assistance with back rent, move-in costs or past-due utility bills. 

How to Refer a Client Family to RAP

  1. Make a referral through CoDA Salesforce here

  2. Read FAQs and Eligibility requirements (available in English and Spanish) for RAP below. 

RAP Drop In Hours

Have questions about RAP services?​

Get your questions answered during RAP Drop In Hours every Tuesday at 11 am. 

Zoom ID: 951 0965 7674

RAP Staff Contact

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Jarekhye Covarrubias

Director of Housing Programs

Compass, SFHOME

415-644-0504 x2501


CWORK provides assistance with job readiness, barrier removal, skill building and other resources to help client families find stable work and earn a livable wage. 

How to Refer a Client to CWORK

  1. Make a referral through CoDA Salesforce here

  2. See flyers and class schedule (available in English and Spanish) below: 

Sign Your Client Up for CWORK's Workshop Series

  1. Sign up your client for the workshop series here

  2. Check out the workshop series calendar here and share it with your client.

  3. (Optional) Refer client to CWORK via Salesforce for extra support and incentives.


CWORK Staff Contacts

Michele Rimando

Assistant Program Director

Compass Family Resource Center

415-644-0504 x4106


Juliana Dunn

Bilingual Case Manager



Jacqueline Molinero Gutierrez

Bilingual Case Manager

415-644-0504 x 4107