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Experiencing a crisis? Need assistance?

We're here for you.

Immediate Assistance

Compass Family Services takes the health and well-being of our client families, our staff, and our community with the utmost seriousness. As the COVID-19 health crisis has intensified, and in-line with local government guidance, Compass has temporarily moved some of our client services to remote work. If you have any questions about Compass service offerings during this time, please contact us by phone or email.

Phone: (415) 644-0504
Email: info@compass-sf.org

Hours

Monday 9 am - 12 pm, 1 pm - 5 pm

Tuesday  9 am - 12 pm

Wednesday  9 am - 12 pm, 1 pm - 5 pm 

Thursday  9 am - 12 pm, 1 pm - 5 pm 

Friday  9 am - 12 pm, 1 pm - 5 pm 

Saturday  CLOSED 

Sunday  CLOSED

Drop In Services

​through Compass Family Resource Center and Central City Access Point

Note that Drop In Services closes at 12 pm on Tuesdays and 4 pm all other weekdays.

  • ​Groceries

  • Diaper Bank

  • Toiletries

  • Mail Pick Up

  • Compass/Community Referrals

  • Meal Pick Up (Upon Availability)

  • Triage to Shelter and Problem Solving Resources

Assistance After-Hours

If you need assistance after hours, please dial: 

311 (general questions)

1-800-273-6222 (general questions)

1-877-384-3578 (if you are a woman experiencing domestic violence)

Frequently Asked Questions

Can Compass Family Services help me if I do not live in the San Francisco Bay Area?

Unfortunately, Compass programs only provide services to families living in the San Francisco Bay Area. Please dial 211 to find services in your area or contact your local chapter of the United Way.

Who do I call if I received an eviction notice, am living in my car or with friends, or do not have a place to sleep tonight?

Please come in person to the Central City Access Point located at 37 Grove Street during the hours listed above. A counselor will help you access the best resources to help your family find stability. You can also call (415)644-0504 and follow the instructions to leave a message or email info@compass-sf.org

If you need assistance after hours, please dial:

  • 311 or 1-800-273-6222 for general questions or

  • 1-877-384-3578 if you are a woman experiencing domestic violence.

Who do I call if my family might get evicted because I am behind on my rent or because of a past-due utility bill?

Please call Compass SF HOME at 415-644-0504 ext. 2230 during the hours listed above. Please leave a message with your name and contact information and a counselor will contact you to determine if you are eligible for the Rental Assistance Project (RAP). Eligible families may also receive assistance with move-in costs or past-due utility bills that prevent a landlord from renting to them.

How can I get my family into your shelter?

Please come in person to the Central City Access Point located at 37 Grove St. during the hours listed above. The Central City Access Point is an entry point for the SF Dept. of Homelessness and Supportive Housing’s Coordinated Entry Program and Homelessness Response System. Families are placed into Compass Family Shelter through the Coordinated Entry Program.

How do I enroll my child at Compass Children's Center?Placement into Compass Children's Center is done via Early Learning SF.  You can also visit Compass Children's Center at 144 Leavenworth Street, San Francisco CA on Wednesdays between 2pm - 4pm or apply by phone at (415) 343-3300 or (415) 391-4956.

Who do I call if I want to take a parenting class or just need support to deal with the everyday stress of raising a family?

Compass Family Resource Center offers CPS certified parenting classes, support groups and family activities and support for parents seeking high-quality, affordable childcare. For a full calendar of our groups and classes please visit our drop-in center located at 37 Grove Street during the hours listed above.