GET HELP

Experiencing a crisis? Need assistance? We're here for you.

 
 

Immediate Assistance

If you are a family experiencing a housing crisis in San Francisco or you're in need of our services, you can visit us in person at:

37 Grove Street
San Francisco,
CA 94102, USA

Phone: (415) 644-0504

Monday, Wednesday, Thursday & Friday:
9:00AM - 11:50PM
1:00PM - 3:50PM

Tuesdays:
9:00am - 11:50PM

(closed every 3rd Tuesday of the month)

 

Assistance After-Hours

If you need assistance after hours please dial: 

  • 311 (general questions)

  • 1-800-273-6222 (general questions)

  • 1-877-384-3578 (if you are a woman experiencing domestic violence)


If you are searching for current affordable family housing and more, visit:

One Home (Spanish and English)


Frequently Asked Questions (FAQ)

Can Compass help me if I do not live in the San Francisco Bay Area?

Unfortunately, Compass programs only provide services to families living in the San Francisco Bay Area. Please dial 211 to find services in your area or contact your local chapter of the United Way.

Who do I call if I: received an eviction notice, am living in my car or with friends, or do not have a place to sleep tonight?

Please come in person to the Central City Access Point located at 37 Grove Street during the hours listed above. A counselor will help you access the best resources to help your family find stability. 

If you need assistance after hours please dial:

  • 311 or 1-800-273-6222 for general questions or

  • 1-877-384-3578 if you are a woman experiencing domestic violence.

Who do I call if my family might get evicted because I am behind on my rent or because of a past-due utility bill?

Please call Compass SF HOME at 415-644-0504 ext. 2230 during the hours listed above. Please leave a message with your name and contact information and a counselor will contact you to determine if you are eligible for the Rental Assistance Project (RAP). Eligible families may also receive assistance with move-in costs or past-due utility bills that prevent a landlord from renting to them.

How can I get my family into your shelter?

Please come in person to the Central City Access Point located at 37 Grove St. during the hours listed above. The Central City Access Point is an entry point for the SF Dept. of Homelessness and Supportive Housing’s Coordinated Entry Program and Homelessness Response System. Families are placed into Compass Family Shelter through the Coordinated Entry Program.

How do I enroll my child at Compass Children's Center?

Placement into Compass Children's Center is done via the San Francisco Childcare Connection (SF3C).  You can:

  • Fill out a SF3C application online

  • Visit Compass Children's Center at (144 Leavenworth Street, San Francisco CA) on Wednesdays between 2pm - 4pm

  • Apply by phone at (415) 343-3300 or (415) 391-4956

Who do I call if I want to take a parenting class or just need support to deal with the everyday stress of raising a family?

Compass Connecting Point offers CPS certified parenting classes, support groups and family activities and support for parents seeking high-quality, affordable childcare. For a full calendar of our groups and classes please visit our drop-in center located at 37 Grove Street during the hours listed above.