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2016 ANNUAL REPORT

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Compass Family Services helps homeless families and those at imminent risk to achieve housing stability, economic self-sufficiency and well-being.

 
 

THIS IS THE TIME OF YEAR TO PAUSE, LOOK BACK, AND REFLECT ON THE WORK WE HAVE DONE, AS WELL AS TO TAKE THE TIME TO APPRECIATE THE INCREDIBLE COMMUNITY OF FRIENDS, DONORS AND SUPPORTERS THAT HAS MADE OUR WORK POSSIBLE.

One of the most terrible effects of the homelessness crisis that has marred our community, and communities all across the country, is that it is so ubiquitous that it has become commonplace, expected, and almost normal. We have come to casually refer to “the homeless,” as if being homeless was a characteristic of a particular population, rather than a glaring and unacceptable social problem. But there is nothing about the state of family homelessness in San Francisco, or across the country,
that should be accepted, tolerated or considered normal.

At Compass Family Services, this past year has been one of innovation and inspiration. As always, inspired and energized by the tenacity and resilience of the parents and children we serve, our talented and dedicated team has continued to work tirelessly with a personalized approach to help these families to achieve housing stability, economic self-sufficiency and well-being.

We put dedicated staff out in the field to build and nurture relationships with landlords in order to expedite the transition to stable housing for families facing homelessness. We integrated a system of legal supports for our client families – a service that is much needed – without burdening our case managers who already have a full load. We made good on our commitment to providing “therapy on demand” for families in crisis that need this service, and have expanded our therapeutic shadowing program to support children in our early childhood programs who are struggling. We became an official “diaper bank,” in order to better assist our client families with this most basic of resources.

We continued to expand our ability to measure the impact of the work we do to help families to become stable and strong.

At Compass, we are always looking at ways that we can do more and do better. But the bottom line remains: we need more housing. Our community is only truly healthy and thriving when all of its members are healthy and thriving. No child should wonder where they are going to sleep at night and no San Franciscan should be without a safe and stable home.

Compass Family Services was founded to help vulnerable young women headed across the country to San Francisco to try to improve their lot via the opportunities presented by the 1915 Panama Pacific Exposition. Over the decades, our mission shifted to provide help and support to various populations in need – refugees and servicemen and women during times of war, the deinstitutionalized mentally ill during the 1950s and 60s, young people travelling to San Francisco and finding themselves stranded during the Summer of Love....

It’s well past time for San Francisco’s extended season of homelessness to come to a close. All it would take is a commitment to what, at the very heart of things, is most desperately needed: truly affordable housing for the people – the workers – the families – of San Francisco.

Sincerely,

 Erica Kisch, LCSW  Executive Director

Erica Kisch, LCSW
Executive Director

 

3,400+

PARENTS & CHILDREN SERVED

98%

OF FAMILIES REMAINED STABLY HOUSED

 

3,067

MENTAL HEALTH SESSIONS CONDUCTED

210,000

HOURS OF ENRICHED CHILDCARE PROVIDED

 
 
 

A Successful First Year for the NeighborNest!

 
 
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With Compass Family Services as the anchor agency of the NeighborNest, other partnering agencies were gradually introduced to this one-of-a-kind center for digital access providing online training, digital citizenship workshops and one-on-one support during open computer labs. During the first year, more programs were added that included housing and job search workshops, coding for kids and parenting groups.

Before the doors of the NeighborNest opened, Twitter and Compass Family Services knew families would need to feel welcomed, safe and supported in order for the technology and training center to be a success.

An on-site childcare area with healthy snacks was always in the plans as family oriented programs like Music & Movement and Family Story Hour moved to the Nest from Compass program sites when the doors opened.

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Compass case managers have played a key role in the success by encouraging parents to participate in all of the fun and educational offerings at the Nest, often walking clients over and introducing them to the staff and Twitter volunteers.

New programming that includes expanding digital literacy classes in both English and Spanish has already begun. Twitter and Compass are committed to bridging the technological divide for San Francisco’s most vulnerable citizens and we look forward to many more years of successful and dynamic partnership!

3,500

VISITS

 

920

PROGRAMMING HOURS

 

800

HOURS OF FREE CHILDCARE

 

Expanded Clinical Services for Children.

 
 
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With funding from Kaiser Permanente, Compass Family Services began administering Adverse Childhood Experiences (ACEs) assessments by addding a Child Trauma Specialist to our clinical team. When a family experiences homelessness, getting the parents mental health services is important in the process of addressing barriers to housing and employment. It’s also crucial for the children, especially in the area of early childhood development.

Traumatic experiences in childhood have been shown to put a person at risk for long-term outcomes affecting their life course and mental and physical health. So far, our reporting shows 78% of our clients had four or more ACEs, which is five times higher than the general population. ACE assessments have been very useful in designing mental health treatment plans, discussing trauma histories, and how to break the cycle and prevent trauma for their own children.

 
 
 

263

FAMILY MEMBERS SERVED

103

INDIVIDUALS RECEIVED 3+ CLINICAL SESSIONS

 
 

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